Windows
XP course contents
Product overview
What is XP? New features, XP variants.
Installation
Methods, CD install, basic process, product activation, dynamic
updates, uninstall, remote and automated installations,
image installation.
Basics
Logging on, New start menu, Webview technology, file grouping,
Administration tools
Control panel, system tools, task manager, MMC, Computer
management, Event viewer, auditing.
The registry
Overview, XP architecture, editing the registry, hives, keys.
Startup/shutdown
Startup phases, boot.ini, boot disks, multiple boots, clean
boots, msconfig, recovery console, shutting down, shutdown
event tracker.
Devices
PnP, Device manager, device drivers and settings, troubleshooting.
Software maintenance
Service packs, Hotfixes, Processes, services, adding and
removing programs. Application compatibility, Windows updates.
Partitions and filesystems
Active, system and boot partitions, FAT and NTFS filesystems,
permissions, compression, dynamic volumes, disk manager.
Quotas, EFS.
Backups
The backup tool, cartridges, media pools, volume shadow copies,
system state data, boot and system files, restores.
Users and security
Users, groups, logon and authentication, user profiles, ACLs,
security groups, groups policies, software restriction
policies, auditing.
Printers
Pools, priorities, spool queues, troubleshooting.
Monitor Resources and Performance
Determining system information. Using performance and maintenance
tools to improve performance. Event logs.
Networking overview
Ping, configuring IP addresses, subnet masks, default gateways,
DNS, DHCP, filtering, ICF.
Microsoft networking
Domains, workgroups, computer name, file and print sharing,
share permissions.
Getting more information/troubleshooting
Resources, the help and support centre, remote assistance,
trouble-shooters.
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